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Nektarios K.
Nektarios K.
User

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Author: Nektarios K.
Visited 1469, Followers 1, Shared 0  

Hi there,
After the latest updates to 2021.4.5 we are facing the following problem.
With close the preview page the program direct closes.

Any solutions to that? Please advice.

Posted on the
5 ANSWERS
Esahc ..
Esahc ..
Moderator

Nektarios, have you restarted your PC/laptop after the update?

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Posted on the from Esahc ..
Nektarios K.
Nektarios K.
User
Author

Yes, I restarted it.  

Still same 

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Posted on the from Nektarios K.
DK PC  S.
DK PC S.
User

Same issue. 

Second issue after upgrade , Malwarebytes recognize website5.exe file like Malware.Ransom.Agent.Generic and removing the same. Reinstallation cant help

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Posted on the from DK PC S.
Esahc ..
Esahc ..
Moderator

Temporarily remove or disable Malwarebytes.

You can add exception if you wish until they correct their virus signatures.

This is probably the cause of crashing  if you cannot restore components locked in vault you may need to reinstall WX5

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Posted on the from Esahc ..
DK PC  S.
DK PC S.
User

I already add to safe app but not happened after app crashing.

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Posted on the from DK PC S.