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moore J.
moore J.
User

403 access denied issue  en

Autor: moore J.
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Ok guys & girls,  a minor but annoying issue I'm experiencing.  I'm including photos to help but one of my pages has a 403 access denied issue & I have NO clue what I'm doing wrong - really would appreciate some help from the community!

Thanks in advance !!! Screenshots included !  First one is what the internet is seeing. Second one is a prevew in X5 that it should look like & the other two are screenshots of the menu pages in X5 !  

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11 ANTWORTEN - 1 NüTZLICH
Daniel W.
Daniel W.
User
Nutzer des Monats EN

All pages are marked "Hidden", see last screenshot.

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Gepostet am von Daniel W.
Daniel W.
Daniel W.
User
Nutzer des Monats EN

All pages are marked "Hidden", except for "Home Page" and "Menu", which is why the other pages are not visible in the menu and this is probably why there is a 403 error.

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Gepostet am von Daniel W.
Daniel W.
Daniel W.
User
Nutzer des Monats EN

Sorry - it doesn't seem to be due to "Hidden" since the other pages can be reached via the "Menu" menu item.

This file probably does not have web server permissions, so check with the web host provider to see if the permissions for this file were accidentally revoked.

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Gepostet am von Daniel W.
Franz-Josef H.
Franz-Josef H.
Moderator

There is a problem with the page layout, possibly due to copying an old version. Have you ever clicked ctrl+preview button to rebuild the project?

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Gepostet am von Franz-Josef H.
moore J.
moore J.
User
Autor

Dear Franz,

I haven't done anything like that actually - is there anything you can point me in the direction of to help explain the process ?

Thanks !

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Gepostet am von moore J.
moore J.
moore J.
User
Autor
Daniel W.
Sorry - it doesn't seem to be due to "Hidden" since the other pages can be reached via the "Menu" menu item. This file probably does not have web server permissions, so check with the web host provider to see if the permissions for this file were accidentally revoked.

Thanks for the help Daniel - it doesn't seem to be that sadly !  I appreciate the kind help though !

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Gepostet am von moore J.
moore J.
moore J.
User
Autor
Andy W.
Have you read this, Moore: https://www.howtogeek.com/357785/what-is-a-403-forbidden-error-and-how-can-i-fix-it/ From what I gather its most likely a hosting issue. There are some suggested solutions in the link. But if clearing your cache etc doesn’t fix the issue, then a call to your hosting provider might be in order.

Will give it a read now Andy - thanks for getting involved !

Cheers, James

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Gepostet am von moore J.
Andy W.
Andy W.
User

My fingers are crossed for you James.

You are very welcome. And, Good luck.

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Gepostet am von Andy W.
John S.
John S.
User

Your page layout is not good. There must not be empty cells. Fill the empty cells with text or html objects.

The objects can be empty - but they have to be there.

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Gepostet am von John S.
moore J.
moore J.
User
Autor
John S.
Your page layout is not good. There must not be empty cells. Fill the empty cells with text or html objects. The objects can be empty - but they have to be there.

Dear John, thanks for the idea - I'll give it a go ! James

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Gepostet am von moore J.