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Thomas R.
Thomas R.
User

Office 365 emails from website go to junk  en

Autor: Thomas R.
Besucht 89, Followers 0, Geteilt 0  

Hello,

I have another issue.  my site, www.continentalhomecenter.com, when i sumbit a cart checkout or ask a question, the emails go into JUNK in office 365.  I've updated settings, still going to junk.  I am using PHP Mailer.

Thank you

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2 ANTWORTEN - 1 NüTZLICH
Daniel W.
Daniel W.
User
Nutzer des Monats DENutzer des Monats EN

The decision as to whether emails end up in the spam folder is made by the email provider, for example based on the email sender.  It's not WebSite X5's fault.

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Gepostet am von Daniel W.
Daniel W.
Daniel W.
User
Nutzer des Monats DENutzer des Monats EN

Normally you can train the mail filters by dragging the emails into the correct mail folder. At some point the mail filter learned that the emails from this sender are good emails.

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Gepostet am von Daniel W.