Office 365 emails from website go to junk 
Auteur : Thomas R.
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Hello,
I have another issue. my site, www.continentalhomecenter.com, when i sumbit a cart checkout or ask a question, the emails go into JUNK in office 365. I've updated settings, still going to junk. I am using PHP Mailer.
Thank you
Posté le
The decision as to whether emails end up in the spam folder is made by the email provider, for example based on the email sender. It's not WebSite X5's fault.
Normally you can train the mail filters by dragging the emails into the correct mail folder. At some point the mail filter learned that the emails from this sender are good emails.