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Jan Van Den Berg
Jan Van Den Berg
User

Re-installing v10 after installing v11  en

Author: Jan Van Den Berg
Visited 1685, Followers 1, Shared 0  

I have bought v11. Before installing v11 I removed v10 from my system.

When I import my projects made with v10 in v11, my templates complete gone :(

So i want to re-install v10 because i have to made some changes in my website, but when I re-install v10 and I type the key i got with v10 , I get message that this key for other version or older programm is. ( It's the key i see by "My Liscences" v10

Now i need to work with v10 untill there is a solution for my templates in v11

Qestion to Incomedia:  Plze reset my v10 liscence key !!!!  I need to make changes today on my website!!!!

Posted on the
9 ANSWERS - 1 USEFUL - 1 CORRECT
Incomedia
Samantha M.
Incomedia

Hi Jan!

You can install again your WebSite X5 Evolution 10 by downloading your program from the ''download'' section and repeating the same procedure you followed the first time: add your licence key and register with the same email address.  If you still can not install, please tell me exaclty what you did and if you received an error message.

Once you have installed your version 10, you simply have to export your template (and create the .iwtpl file) then import it into your project in WebSite X5 Evolution 11.

I hope this helps,

Samantha

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Posted on the from Samantha M.
Nigel W.
Nigel W.
User

Where have the keywords gone? Where are the instructions on how to install v11?

Usual new release problems!

Look at my website preview below:

Nigel

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Posted on the from Nigel W.
Jan Van Den Berg
Jan Van Den Berg
User
Author

I had v10 again downloaded from my download section. I have installed it again.. When I fill in my liscence key and e-mail... I get messeage: ACTIVATION ERROR 322:

The key you use is an upgrade from another programm or earlier version. To the e-mail-adres which this account is connected is no permission provided.

What now???

plze advise

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Posted on the from Jan Van Den Berg
Nigel W.
Nigel W.
User

Ok...I found the hampsteadheath.iwtpl from version 10.

I used the saved project files from version 10 to convert to version 11 so, fortunately, I have the template.

At the moment it's looking as though the project is going to be as it should be.

However, I will probably have a long wait to be sure as the "saving" will take a few hours the first time.

I already waited hours for v10 to go to v11 project but I accept that as long as there are no further problems...lol!

Nigel

ps your Incomedia website directory structure keeps appearing.

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Posted on the from Nigel W.
Imraan A.
Imraan A.
User

When importing from V10 to V11, it did not import the images that i had for the menu buttons.

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Posted on the from Imraan A.
Jan Van Den Berg
Jan Van Den Berg
User
Author

V.11 sucks,  want my money back. I will back to v.10, but thats also not possible. I have today make some important changes on my website, but the helpdesk is gone i guess.

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Posted on the from Jan Van Den Berg
Incomedia
Riccardo P.
Incomedia

Hello Jan,

you can download the Evolution 10 in the "my donwload" page and installa the Evolution 10. buyingversion 11, thelicenseofevolution10willremain,you canalwaysuse it.

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Posted on the from Riccardo P.
Jan Van Den Berg
Jan Van Den Berg
User
Author

Hello Ricardo,

That's my problem here... I have downloaded v.10 from "my download" , When I use the liscence-key from ""my liscence"" I get error message 322:

The key you use is from other programm or update.

I have ask that here for xx-times..... PLZE reset my liscence key!!!!!! so I can use v.10 to export my templates to v.11

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Posted on the from Jan Van Den Berg