WebSite X5Help Center

 
Shukri H.
Shukri H.
User

Evo Version 10 to Evo Version 11  en

Author: Shukri H.
Visited 1207, Followers 1, Shared 0  

Hi to all

Previously I purchased Evo 10.  And I understand that I can install one on my laptop and one on my office PC.  I installedh on my laptop.  However, I haven't yet install on my office PC.

Recently I upgrade / purchase Evo 11 and installed on my laptop.  That means I have 2 Website X5 (Evo 10 and Evo 11), correct?

Thus, I've tried to install Evo 10 on my office PC and upon registration, I keyed the Serial No. and email registered for Evo 10, but failed - please refer attachment.

Can anyone assist me of what could be the issue.

Thanks a lot.

Shukri

Posted on the
2 ANSWERS - 1 CORRECT
Paul M.
Paul M.
Moderator

Hello Shukri,

Please try temporarily switching off your anti-virus, firewall, and/or anti-spyware whilst attempting activation, as these can sometimes interfere with the process.

Please also have a look at the following article which explains this issue and the solution in greater detail:

http://answers.websitex5.com/post/25633

Let us know if you still experience difficulty having done so.

Kind regards,

Paul

Read more
Posted on the from Paul M.
Shukri H.
Shukri H.
User
Author

Tqvm.

I use the manual registration - unlock code and succeeded.

Shukri

Read more
Posted on the from Shukri H.