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Julio F.
Julio F.
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I need a solution with this issue please  en

Author: Julio F.
Visited 1025, Followers 1, Shared 0  

HI, the software just stop for working and is not responding, please take a look at the message below:

09-Oct-15 1:36:28 PM [EXCEPTION] Item has already been added. Key in dictionary: \'Arcon\' Key being added: \'Arcon\' mscorlib at System.Collections.Hashtable.Insert(Object key, Object nvalue, Boolean add) at System.Collections.Hashtable.Add(Object key, Object value) at WebsiteX5.BL.FontsLibrary..ctor() at WebsiteX5.BL.BLManager.fontLoader() at System.Threading.ThreadHelper.ThreadStart_Context(Object state) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart()

Please help me to fix ths issue.

Regards,

Julio F.

Posted on the
1 ANSWERS - 1 USEFUL - 1 CORRECT
Incomedia
Stefano G.
Incomedia

Hi Julio.

A certain font, named Arcon is creating a conflict with the software.

I advise you remove it, and the following fonts which may cause errors, and once the software starts running again, re insert them into the computer.

Let me know

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Posted on the from Stefano G.