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jason S.
jason S.
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I think I found a bug in orders process  en

Author: jason S.
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Hi all, been working on the x5 v12 pro shop site and I think I have found a bug.  When looking at shipping options and selecting cost by weight, after adding a few weight categories I discovered that all are set at >= for each weight.  Isnt each added weight meant to factor in the one prior to it?  Eg  >= 2.00...$10       2.01>=4.00......$15.00   4.01>=6......$25.00

Instead of >= 2.00....$10     >=4........$15.00       >=6.....$25.00

at the moment it reads the first variable and only charges $10  and thats it regardless of weight totals (assuming it is taking preset weights in product items, this section was filled in).

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5 ANSWERS - 1 CORRECT
Incomedia
Claudio D.
Incomedia

Hello Jason,

Can you please send me the project (IWZIP file) so I can check the settings used to see why you experience this issue?

You can use the Link function on http://www.wetransfer.com to upload it online and then write me here the link to download it.

Many thanks!

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Posted on the from Claudio D.
jason S.
jason S.
User
Author

It is late here, I will send some time tomorrow for you to look at.  This project is a clean project on a fresh install of v12 pro .  At the moment I have defaulted with only 1 flat postage rate (not ideal).  I assume that if you try the above in another installation it may show the same issue.  Try for example 3 diferent weight/pricing zones and see if it works in themeantime, but in my copy of the program when adding each weight/price, they are all the same variable operator => with no start digit on each so I think it is counting each variable as starting from 0 so the first one (being the lowest) is accepted and closes the operation.  I have not tested if it makes a diference if the order of weight is set from highest weight/cost to lowest weight/cost.

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Posted on the from jason S.
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Claudio D.
Incomedia

Hello Jason,

The weight system is meant to be used from which weight on you charge a different shipping cost. You need to set the cost from 0 and this is used until the next weight category where then the price is increased.

As example you set

>= 0 = 10

>=2,10 = 15

>=4,10 = 25

Many thanks!

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Posted on the from Claudio D.
jason S.
jason S.
User
Author

Ah Thanks, will try and follow up shortly the way you have set above.   I am assuming weight is by kg and (or what ever we choose_ and accepts decimal points eg 1 (kg) and 0.5 = 500 grams?  Will update my success or failure when I have tried the above format you have supplied.

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Posted on the from jason S.
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Claudio D.
Incomedia

Hello Jason,

The weight can be whaterver you choose like kg, gramm, etc.

Many thanks!

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Posted on the from Claudio D.