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Poul P.
Poul P.
User

Freezes after update v. 12 pro  en

Author: Poul P.
Visited 918, Followers 1, Shared 0  

After updating via your website twice now to the latest version today, the program freezes when i try to preview.

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5 ANSWERS - 1 USEFUL
Luis S.
Luis S.
User

Try to stick to version .17, version .19 is no good.

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Posted on the from Luis S.
Poul P.
Poul P.
User
Author

How do i download that version. In my downloads i can only find the newest version?

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Posted on the from Poul P.
Incomedia
Claudio D.
Incomedia

Hello Poul,

Can you please tell me which Windows version you are using?

Does the same happens also wioth a new project?

Many thanks!

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Posted on the from Claudio D.
Poul P.
Poul P.
User
Author

Im using windows 7 sp1. 

I dont know if its the same with a new project, i have made a system recovery so now im back to v12....17. I had to reimport some projects from v.11 again and start all the lost work again though. Its so fustrating when you buy a program you used to have confidence in.

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Posted on the from Poul P.
Incomedia
Claudio D.
Incomedia

Hello Poul,

In this case wait to update the program. You can install it on a second computer where you install the update to test the projects before. You can also test the beta channel update on http://beta.websitex5.com

If you decide to test the beta I would suggest to to this on copies of the projects and if possible also on a different computer to avoid to have issue with your current projects.

Many thanks!

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Posted on the from Claudio D.