WebSite X5Help Center

 
Poul P.
Poul P.
User

Freezes after update v. 12 pro  en

Auteur : Poul P.
Visité 1065, Followers 1, Partagé 0  

After updating via your website twice now to the latest version today, the program freezes when i try to preview.

Posté le
5 RéPONSES - 1 UTILES
Luis S.
Luis S.
User

Try to stick to version .17, version .19 is no good.

Lire plus
Posté le de Luis S.
Poul P.
Poul P.
User
Auteur

How do i download that version. In my downloads i can only find the newest version?

Lire plus
Posté le de Poul P.
Incomedia
Claudio D.
Incomedia

Hello Poul,

Can you please tell me which Windows version you are using?

Does the same happens also wioth a new project?

Many thanks!

Lire plus
Posté le de Claudio D.
Poul P.
Poul P.
User
Auteur

Im using windows 7 sp1. 

I dont know if its the same with a new project, i have made a system recovery so now im back to v12....17. I had to reimport some projects from v.11 again and start all the lost work again though. Its so fustrating when you buy a program you used to have confidence in.

Lire plus
Posté le de Poul P.
Incomedia
Claudio D.
Incomedia

Hello Poul,

In this case wait to update the program. You can install it on a second computer where you install the update to test the projects before. You can also test the beta channel update on http://beta.websitex5.com

If you decide to test the beta I would suggest to to this on copies of the projects and if possible also on a different computer to avoid to have issue with your current projects.

Many thanks!

Lire plus
Posté le de Claudio D.