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Orla H.
Orla H.
User

Email link bouncing to google chrome  en

Author: Orla H.
Visited 1630, Followers 1, Shared 0  

www.curtainworld.ie 

Hello, the email hyperlink is not working on this website.  It's jumping to a google chrome page for some reason?  Also, website x5 is crashing when I try to check this on preview.  I've got 4 jpgs attached.  The same thing happens when I tried to use firefox and edge as well. This is very important to fix.  The server host is letshost.ie.  These are upgraded to pro 11.

Thanks

Orla

Posted on the
2 ANSWERS - 1 USEFUL - 1 CORRECT
Paul M.
Paul M.
Moderator

Hello Orla,

Your email links work perfectly for me when I view your website.

It looks like this is a localised issue, and in particular it looks like you may need to set a default email client in Windows 10.

Please see this post where another WebSite X5 user had the same issue on Windows 10:

https://helpcenter.websitex5.com/post/130513

Kind regards,

Paul

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Posted on the from Paul M.
Orla H.
Orla H.
User
Author

Thanks Paul - I'll try this.

Orla

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Posted on the from Orla H.