WebSite X5Help Center

 
Jean-pierre M.
Jean-pierre M.
User

Project crashes when loading (after update 12.0.8.27)  en

Author: Jean-pierre M.
Visited 1698, Followers 1, Shared 0  

Huge bug in last update!

After updating to 12.0.8.27, I can no longer open a project.

I get a message " An error occurred while loading the project" "There is an error in XML document (3991,12".

Another problem and delays...

Posted on the
3 ANSWERS
Incomedia
Simone G.
Incomedia

Hi Jean-Pierre,

we have just released a new update that will solve the xml error with the projects.

Please update the software and then open the project.

thank you very much!

Read more
Posted on the from Simone G.
Jean-pierre M.
Jean-pierre M.
User
Author

OK, thanks, your new update corrected this bug but introduced a new one.
Now it is impossible to create an E-mail form object. Some of the mandatory fields cannot be filled because they have become inactive.


More precisely:
On the left "Sender E-mail address"
On the right "User E-mail address"

A few days ago, I had no problem filling these fields. Now it has become impossible and consequently the E-Mail form cannot be built.


Thanks for your attention.

Read more
Posted on the from Jean-pierre M.
Incomedia
Simone G.
Incomedia

Hi Jean-Pierre,

could you please send us a screenshot of the issue, so we would be able to understand better and hel you?

thank you very much

Read more
Posted on the from Simone G.