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Adrian G.
Adrian G.
User

Evo 11 - Images not displaying  en

Author: Adrian G.
Visited 2018, Followers 2, Shared 0  

Hi,

I seem to have a problem recently with Website X5 V11 Evo Edition.

I designed a website for a client and all was fine.

Then recently if I add any pictures/images for the clients website, it does not show the picture, instead shows an error.

All the other images are fine that was added prior.

I then tested other websites and tried the same function and the exact same problem occurs.

The website address where the error occurs is:- http://www.mathbuzz.co.za/newsletter.html

Please can you advise urgently as to the issue and how to rectify it.

Thank You.

Posted on the
2 ANSWERS - 1 USEFUL - 1 CORRECT
Paul M.
Paul M.
Moderator

Hello Adrian,

Please see the following thread where Claudio from Incomedia explains in detail best practices designed to avoid this issue:

https://helpcenter.websitex5.com/post/148764

Kind regards,

Paul

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Posted on the from Paul M.
Adrian G.
Adrian G.
User
Author

Hi Paul,

Thank You for referring me to that link and yes it did help.

See my reply to this post below and maybe the developers can advise.

Hi,

I read your reply above as to my question on another post.

Thank You for referring me here.

Yes it does seem to have something to do with size.

But It seems to work OK upto 2Mb but more then this error occurs.

Maybe the developers can have a look and advise.

Thank You.

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Posted on the from Adrian G.