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Gabriel C.
Gabriel C.
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Disqus Enable Automatic Height Broken in V13  en

Author: Gabriel C.
Visited 1778, Followers 2, Shared 0  

The enable automatic height checkbox no longer works in X5 version 13 for disqus comments.  I have set the manual height as a temporary work-around, but new comments require constant adjustment.  This feature worked in X5 version 12.

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6 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello Gabriele,

Can you please write me the link to your website and also set the automatic heigt on a test page so I can verify why this happens?

Many thanks!

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Posted on the from Claudio D.
Gabriel C.
Gabriel C.
User
Author

I have set the site back to use automatic height for the disqus comments. 


http://sanfernandobraves.com/guest-book.php


I temporarily loaded the site using version 11 and the disqus comments work fine.  Also, all of my custom fonts stopped working in v12.  I tested uploading the site back using version 11 and the fonts appear correct, but not when uploaded version 12.  I have already loaded the font in preferences exactly the same way as in v11.  Any ideas?

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Posted on the from Gabriel C.
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Claudio D.
Incomedia

Hello Gabriele,

Is the website http://sanfernandobraves.com/guest-book.php set now with automatic height?

To me it appears correct now.

About the font issue in Version 12 please open a separate post.

Many thanks!

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Posted on the from Claudio D.
Gabriel C.
Gabriel C.
User
Author

Yes that is the site and it is currently up in ver 13.  If you scroll down to the bottom and you will see that it does not appear correct.  All of the lower comments are written over the black background as the automatic height did not function properly. 

I have tried it from different PCs and using differnt browers.  It is not correct.  It only appears correct if I set the height to be like 4000 or something large enough to extend passed the last comment.

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Posted on the from Gabriel C.
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Claudio D.
Incomedia

Hello Gabriel,

Thank you very much. I notified it to the developers.

Many thanks!

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Posted on the from Claudio D.
Gabriel C.
Gabriel C.
User
Author

Thank you for fixing this!  It works in the latest version 13.0.1.16.

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Posted on the from Gabriel C.