Program stop working 
Author: Dan B.
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I am having the same problem. Upload goes fine -- install is fine until the software opens up to the START window when a message flashes up saying Evolution 13 has stopped working. I have tried all of the above tips and solution with not luck -- have not found the beta install or the 13.0.1.16 newer install -- Where can I find the newer version to install and why doesn't the newer version install with the original download and upload when purchasing E 13?
See attachment for what I am looking at when it stops -- same as others with same problem. Can't even get out foot in the door.
Posted on the
Author
Found the new or latest version and it did not fix the problem -- I loaded verion 13.0.1.16 and installed from scratch and it made no difference, same problem. Now I am waiting to see if I can get a Beta version -- someone said it would work. Looks like a lot of people are having this same problem -- I am using Window 10 and I see some using Window 8 are having same problem.
Dan
Is there anything in the Windows Event logs that may assist Incomedia?
Hello Dan,
if you receive this error when starting the program, please have a look here: https://helpcenter.websitex5.com/en/post/157225 Please note that you must perform this priduce with caution, as it modifies the operating systems registry. If you have any doubts or difficulties, please contact us again and explain in detail the situation.
Kind regards.
Author
I tried everything, and I mean everything. I followed all of the hints and tips and cmd command line as "authorized", and the software tool, etc. Nothing worked. But, I did get it fixed by doing a windows reset -- ouch. Yes, it hurt and now I am in the process of reinstalling other software the reset discarded, you know, like Windows Office. All of the documents were kept but the software and other apps were all lost so I am starting over with a clean pc -- time consuming but now Websitex5 Evolution 13 is working. Strange how version 11 and 12 worked just fine and 13 would not, that is until I did the Windows 10 "Reset". I do hope anyone else with this same problem will not have to do what I did. Thanks to everyone for trying to help, peace, Dan