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Phil J.
Phil J.
User

Edit of resolution - Computer hangs  en

Author: Phil J.
Visited 442, Followers 1, Shared 0  

I am using X5V13 standard. I succesfully imported a project from V12 When I try to edit the resolutions in the resposive dialogue box i am able to do so sucessfully when i try the tablet and smartphone viewpoints but when I try to edit the desktop viewpoint the computer refuses to either save or acknowlege the OK button and just "hangs"

Could you help please 

Posted on the
5 ANSWERS - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Phil, does the same thing happen if you (temporarily) turn off responsive?

(if this works you could complete your task, save your work, then turn on responsive)

Are you saving before attempting to preview? Are you editing the template structure? Headers and Footers? Page?

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Posted on the from Esahc ..
Phil J.
Phil J.
User
Author

Esahc,

Thank you for you quick response-nice that it came from a fellow Aussie. I am on the resolutions and response design page. I have the save button options unchecked. Button needs to be set to resposive to enable edit button to be oprable. I am able to edit and press Ok Button in the dialogue square. If I then click on either the save button or the Ok button at the top of the page the computer hangs, so I have use off button on computer. and have to start again If I change back to the desktop button then I can proceed BUT when I come back to this page I find the values have reveted to the original value. I hope you can help further.     

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Posted on the from Phil J.
Esahc ..
Esahc ..
Moderator

Phil

If you start a new project you will easily be able to change the desktop resolution, so it sounds like the complexity of your site. I'd reckon something in your imported site is causing the issue. Large images? Blank cells on pages?

I cannot recreate your problem, but you might like to try changing your project to desktop only, modify the width and then save it.  If that works, turn on responsive and modify the lesser resolutions.

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Posted on the from Esahc ..
Phil J.
Phil J.
User
Author

Esahc

I have tried the switch to desktop only but this does not change the hanging problem. To do a delete each file and test would be too lenghty an excersise , so I wiil create a new website and link the existing one as an archive.

Thank you for your help

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Posted on the from Phil J.
Esahc ..
Esahc ..
Moderator

If you haven't done too much work you might like to consider modifying the width of the project in v12 export and import to v13.

I hate a mystery. Catch you in the new year.

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Posted on the from Esahc ..