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Phil J.
Phil J.
User

V17 upgrade and smartphone problems  en

Author: Phil J.
Visited 414, Followers 1, Shared 0  

I have tried to update my existing project to v17. I works perfectly in desktop but when I tried to view with my smartphone none of the content was displayed. I have managed to revert  the site to a V15project  which i still had installed. The attempt to publish using the v16 copy proved futile as I was confronted with a dialogue box which insisted  I covert it to v17. My question is this - do I persevere with X5 or do use the money you want me to spend on the "power upgrade" with purchasing an alternate progmme that is less "buggy"

Many thanks- Phil

Posted on the
2 ANSWERS - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Phil, can you provide a link to your website?

It sounds like the mobile resolution content is simply hidden.

Try going to step 4 page, responsive

Now select the resolution before mobile and ensure the objects are not hidden at lesser resolutions

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Posted on the from Esahc ..
Phil J.
Phil J.
User
Author

Ecahc.

You have answered my question. I was about to "throw in the towel " but your reply reminded me that the one thing us users have is a very competant group of moderators like youself to point the way. I am unable to send a link since I have reverted the website to a v15 version which works. I appreciate you encouragement to did deeper into the cause.

Regards Phil

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Posted on the from Phil J.