Changes made to projects dont appear in previews or online after uploading, new pages dont appear at all?
Author: James Renaut
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When I update the text on a page or create a new page the changes are saved to the project but the changes I make dont appear in the preview and when I upload the project to my domain the changes and new pages arent there, any ideas?
I've turned off firewall and antivirus software and cleared all browsing history, i'm stumped and frustrated!
Posted on the
James, if you export the website to disk (create a suitable folder) rather than to the internet, then use your browser to open the index file, are the changes and new pages visible?
If so, you could then upload those files with filezilla or similar.
Author
Thank you for your help Esahc. I tried that but unfortunately the new pages I created and the changes to existing pages didnt export to disk, very strange!
James - I asked further questions on
https://helpcenter.websitex5.com/en/post/164466
I have found that if you have only one post per problem, it is easier to get incomedia's attention :-)
Author
i wasn't having much luck with the first post and couldnt see how to close it!
Don't close it James - long posts with lots of comments are inclined to attract Incomedia's attention :-)
Hello James,
With the release of the current Version 13, Incomedia will no longer provide technical support for Version 10 of WebSite X5, except for matters regarding how to install and register the licence key like published on https://helpcenter.websitex5.com/en/post/154824
If you have any questions or issues concerning the functions in version 10 of WebSite X5 you will still be able to use the resources available here on Answers:
We wish to remind you that the current Version 13 provides compatibility with Version 12, 11, 10 and 9.
Many thanks!
Author
I've upgraded to Evo 13 and the problem is sorted, thanks for the help!