WebSite X5Help Center

 
James Renaut
James Renaut
User

Changes made to projects dont appear in previews or online after uploading, new pages dont appear at all?  en

Author: James Renaut
Visited 1075, Followers 1, Shared 0  

When I update the text on a page or create a new page the changes are saved to the project but the changes I make dont appear in the preview and when I upload the project to my domain the changes and new pages arent there, any ideas?

I've turned off firewall and antivirus software and cleared all browsing history, i'm stumped and frustrated!

Posted on the
7 ANSWERS - 1 CORRECT
Esahc ..
Esahc ..
Moderator

James, if you export the website to disk (create a suitable folder) rather than to the internet, then use your browser to open the index file, are the changes and new pages visible?

If so, you could then upload those files with filezilla or similar.

Read more
Posted on the from Esahc ..
James Renaut
James Renaut
User
Author

Thank you for your help Esahc. I tried that but unfortunately the new pages I created and the changes to existing pages didnt export to disk, very strange!

Read more
Posted on the from James Renaut
James Renaut
James Renaut
User
Author

i wasn't  having much luck with the first post and couldnt see how to close it!

Read more
Posted on the from James Renaut
Esahc ..
Esahc ..
Moderator

Don't close it James - long posts with lots of comments are inclined to attract Incomedia's attention :-)

Read more
Posted on the from Esahc ..
Incomedia
Claudio D.
Incomedia

Hello James,

With the release of the current Version 13, Incomedia will no longer provide technical support for Version 10 of WebSite X5, except for matters regarding how to install and register the licence key like published on https://helpcenter.websitex5.com/en/post/154824


If you have any questions or issues concerning the functions in version 10 of WebSite X5 you will still be able to use the resources available here on Answers:

  • You can use the search field to find the answer in other discussions opened in the past, or look into the published FAQs;
  • You can open a new public post to ask other users for advice and talk with the community.

We wish to remind you that the current Version 13 provides compatibility with Version 12, 11, 10 and 9.

Many thanks!

Read more
Posted on the from Claudio D.
James Renaut
James Renaut
User
Author

I've upgraded to Evo 13 and the problem is sorted, thanks for the help!

Read more
Posted on the from James Renaut