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Nikolay Z.
Nikolay Z.
User

Web form error  ru

Author: Nikolay Z.
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I have a web form at my site http://www.masterplans.ru/stoimomost_plan.htmlhttp://www.masterplans.ru/stoimomost_plan.html

It stopped working and began genereting this error: 

[Wed Feb 15 14:02:10.736441 2017] [core:error] [pid 18182] (36)File name too long: [client 94.25.181.79:48967] AH00036: access to /imemail/imEmailForm_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3_7j21vfj3.php failed (filesystem path '/home/u394602/masterplans.ru/www/imemail

80% times  errors, 20% times it works OK

Hosting support says their server works without any errors and ask to ask you if there is any mismatch between server parameters and my site needs.

I have an error log file of my site but it is too big to attach. If you need it - a will send a download link.

Posted on the
4 ANSWERS
Nikolay Z.
Nikolay Z.
User
Author

Is any support staff going to answer my question?

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Posted on the from Nikolay Z.
Incomedia
Claudio D.
Incomedia

Hello N. Zhuravlev,

Please try to install the latest update and then open th email form object in the program and click ok and open the preview.

After this proceed to export again the project online to test it.

Many thanks!

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Posted on the from Claudio D.