WebSite X5Help Center

 
E.G. Teljeur
E.G. Teljeur
User

How to add an image to an confirmation e-mail  en

Author: E.G. Teljeur
Visited 811, Followers 2, Shared 0  

Is it possible to add an image to an confirmation e-mail. Currently if the user sends a e-mail using the e-mail form on the website an confirmation e-mail is send back to the user. As far I can tell it is only possible to add plain text in this e-mail. I really would like to add some graphics to that mail like a logo or something like that.

Posted on the
7 ANSWERS - 3 USEFUL - 1 CORRECT
A. Kris
A. Kris
User

Hi, E.G., 

you meanthisentry?look atthe screenshot...

Read more
Posted on the from A. Kris
JJ. JUAG
JJ. JUAG
User

Under 2 Template Customize - Showbox, Tooltip and E-Mail tab - E-MAIL tab, you can customize the design of the email and also add a picture as a logo.

JJ.

Read more
Posted on the from JJ. JUAG
A. Kris
A. Kris
User

same thingyou seeon the screenshotwink

Read more
Posted on the from A. Kris
E.G. Teljeur
E.G. Teljeur
User
Author

Cool, only problem is that the logo that I've added using this function is not uploaded to the server when I export the project. As a result there is no logo in the mail surprised

Read more
Posted on the from E.G. Teljeur
E.G. Teljeur
E.G. Teljeur
User
Author

Correction, it is uploaded but it does not show in the e-mails. There is only a small square in the mail where the logo should be.

Read more
Posted on the from E.G. Teljeur
JJ. JUAG
JJ. JUAG
User

Verify that the URL of the site is correctly entered in the project, or provide the address of the site to verify. With this the picture is searched and if this is wrong, it can not be displayed.

Entry Where: 1 General settings - URL of the website

JJ.

Read more
Posted on the from JJ. JUAG
E.G. Teljeur
E.G. Teljeur
User
Author

That was indeed the problem. I had made a test environment on the server in a sub map and forgot to change the URL in the project accordingly. Many thanks for the solution.

Read more
Posted on the from E.G. Teljeur