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Stephen F.
Stephen F.
User

Upgrading to v9 - Error 322  en

Author: Stephen F.
Visited 5997, Followers 2, Shared 72  

Hi all, i have downloaded upgrade v9 and when i open it, i have to put code in which i have via e-mail but keeps coming up with error 322 can anyone help?

Posted on the
46 ANSWERS - 1 CORRECT
Incomedia
Daniel N.
Incomedia

Hi Stephen

Just use the same e-mail adress of the Evolution 8 registration, and the installation of Evolution 9 will start.

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Posted on the from Daniel N.
Stephen F.
Stephen F.
User
Author

Hi Daniel thanks for advice tried that it is on my desktop, then when i click it, it says evolution activation asks for key which i had e-mailed and e-mail address but each time says this is an upgrade code and error 322

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Posted on the from Stephen F.
Stephen F.
Stephen F.
User
Author

Think i have sorted it thanks for your help !!

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Posted on the from Stephen F.
Michael S.
Michael S.
User

Hi

I have the same problem and have tried typing in my email address I used to purchase v8, but I still get the error code. I have changed my email address since then and have tried using my new email address. I still cannot activate. Any help would be appreciated. Thanks.

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Posted on the from Michael S.
Incomedia
Daniel N.
Incomedia

Hi Mick, can you please tell me your Evolution 8 product code? So I can check.

Don't worry there is a protection for the product codes on answers and I'll be the only one able to see it.

Thank you.

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Posted on the from Daniel N.
Richard K.
Richard K.
User

***. This is my code for website 9. My email is *** . Now why do I not receive an activation code????

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Posted on the from Richard K.
Incomedia
Daniel N.
Incomedia

Hi Richard,

You don't need any activation code. Are you getting activation error?

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Posted on the from Daniel N.
Richard K.
Richard K.
User

I get activation error 503

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Posted on the from Richard K.
Richard K.
Richard K.
User

Email address validation - I just do not receive any email from incomedia

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Posted on the from Richard K.
Richard K.
Richard K.
User

This is what it looks like

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Posted on the from Richard K.
Incomedia
Daniel N.
Incomedia

Can you please open a new ticket about your issue? Thank you.

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Posted on the from Daniel N.
Richard K.
Richard K.
User

Sorry Daniel what do you mean by new ticket?

Richard K

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Posted on the from Richard K.
Michael S.
Michael S.
User

Hi Daniel

Many thanks for your reply.

 I have finally managed to activate my code by changing my email address in my X5 account back to the email address I used when I purchased v8. It seems to be a very strange system you have, when you cannot update to a new email address without causing conflicts like this.

Regards

Mick S.

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Posted on the from Michael S.
Incomedia
Daniel N.
Incomedia

Hi Mick, if you want I can update your e-mail.

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Posted on the from Daniel N.
Incomedia
Daniel N.
Incomedia

Hi Richard, are you still getting the error? Because I saw that your e-mail is validated.

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Posted on the from Daniel N.
Richard K.
Richard K.
User

Hi Daniel

The problem is that I still do not receive any email to vaildate my email address ***. It is not in any spam filter. I just have not gotten any email. I find this very strange and irritating sad to say.

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Posted on the from Richard K.
Nicola C.
Nicola C.
User

error322how to proceed? thanks

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Posted on the from Nicola C.
Incomedia
Daniel N.
Incomedia

Hi Richard,

You don't have to receive any e-mail, I have validated your e-mail manually, try to access now.

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Posted on the from Daniel N.
Nicola C.
Nicola C.
User

I triedwith theprevious emailand it goes onbut at the momentto enteryour login informationforexistinganswersmebad data...
ps:googletranslated

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Posted on the from Nicola C.
Nicola C.
Nicola C.
User

why not leave spaces in the post? O.o try again...
I tried with the previous email and it goes on but at the moment to enter your login information for existing answers me bad data
ps: google translated

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Posted on the from Nicola C.
Incomedia
Daniel N.
Incomedia

Hi Nicola

Can you please open a new post with your issue?

Thank you.

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Posted on the from Daniel N.
Richard K.
Richard K.
User

Daniel,

Thank You from the bottom of my heart! Cool

Richard

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Posted on the from Richard K.
Christian H.
Christian H.
User

Hi,

I´ve the same prob by upgrading vom V8 to V9. My email-Adress *** It was validated and i get an error during Activation V9.

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Posted on the from Christian H.
Rudolf B.
Rudolf B.
User

Hello Incomedia,

 i tried to activate the new version of WebsiteX5 V9 from the beta with the Licence-Key i have bought and my email-adress:***. But it doesn´t work, I only get error 322. So please send me a valid activationcode to my email-adress.

My system windows7 (64bit)

Best regards

R. Bier

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Posted on the from Rudolf B.
Incomedia
Daniel N.
Incomedia
Rudolf B.
Hello Incomedia,  i tried to activate the new version of WebsiteX5 V9 from the beta with the Licence-Key i have bought and my email-adress:***. But it doesn´t work, I only get error 322. So please send me a valid activationcode to my email-adress. My system windows7 (64bit) Best regards R. Bier

Can you please open a new post with your issue?

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Posted on the from Daniel N.
Raimundo R.
Raimundo R.
User

I see that the version 9 also came without the possibility of putting the sides FIXED: banner, poll, login, etc.. Is likely to be implemented in future versions?

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Posted on the from Raimundo R.
Peter M.
Peter M.
User

I have the same 322 error message  I received my key for version 9 but it does not show on my licenese

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Posted on the from Peter M.
Incomedia
Daniel N.
Incomedia
Peter M.
I have the same 322 error message  I received my key for version 9 but it does not show on my licenese

Be sure to use the same e-mail that you used for V8 installation.

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Posted on the from Daniel N.
Christine C.
Christine C.
User

When I purchased Ver 7 and ver 8 I purchased both of  them from Amazon, these came on Disc, Question is are you going to make Ver 9 available on Disc,?

I have not had a reply to this question, will Ver 9 be avalable on disc?

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Posted on the from Christine C.
Aravindakshan Kesavan
Aravindakshan Kesavan
User

Hello

 I upgrade from smart9 to version 9 when i activate the new version of WebsiteX5 V9 with the Licence-Key i am getting error 322 and my email ***lease advise

Aravind

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Posted on the from Aravindakshan Kesavan
Aravindakshan Kesavan
Aravindakshan Kesavan
User

Hello

I upgrade from smart9 to version 9 when i activate the new version of WebsiteX5 V9 with the Licence-Key i am getting error 322 and my email ***lease advise

Aravind

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Posted on the from Aravindakshan Kesavan
Incomedia
Daniel N.
Incomedia
Aravindakshan Kesavan
Hello I upgrade from smart9 to version 9 when i activate the new version of WebsiteX5 V9 with the Licence-Key i am getting error 322 and my email ***lease advise Aravind

You have to upgrade it with the same e-mail that you used to install SMART 9, I checked and was not ***, can you tell me the e-mail you used?

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Posted on the from Daniel N.
Aravindakshan Kesavan
Aravindakshan Kesavan
User

***  do you need the prodect key also?

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Posted on the from Aravindakshan Kesavan
Incomedia
Daniel N.
Incomedia
Aravindakshan Kesavan
***  do you need the prodect key also?

I checked your e-mail and found that the product key of the Smart 9 is refunded, so it is not more available for you, you cannot buy an upgrade with a refunded version.

To get your working Evolution 9, you have to ask for a new refund for the upgrade that you bought and then buy the complete version.

Thank you

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Posted on the from Daniel N.
Incomedia
Steve J.
Incomedia

@Aravindakshan Kesavan: I confirm you we processed the refund for Smart version.

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Posted on the from Steve J.
Aravindakshan Kesavan
Aravindakshan Kesavan
User

thanks steve

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Posted on the from Aravindakshan Kesavan
Tim Caldwell
Tim Caldwell
User

I'm getting the 322 error when attempting to register with the Evolution 9 upgrade.
The email address I believe I used to register Evolution 8, I am no longer using.
How can I get this email address changed so I can register my Evolution 9 upgrade?

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Posted on the from Tim Caldwell
Meier-Abplanalp E.
Meier-Abplanalp E.
User

I wonder why I am not getting any response from anywhere with regard to the error 322 and now, that the download time is up, I get error 302. I have the product code, I can enter that, then I use the correct email and I get the message. I need this, because I cannot work without putting this in. I paid for my version 9, up-date from 8 and deserve the help to get it to work. Thank you.

regards

Elisabeth

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Posted on the from Meier-Abplanalp E.
Andrey Abramov
Andrey Abramov
User

Good day!
I havetakenthe programfrom the Internet,Idecided to buy theupdate9.
Boughtand paid for.My numbercleverbridge:27417122
When you enter acode,an error322.
Howto fix?

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Posted on the from Andrey Abramov
Incomedia
Steve J.
Incomedia

Hello Andrey, please open a new Private post and let us know your order number or License Key. The problem should be related to the fact that you are installing using a different email respect to the one you used to register version 8. Thanks.

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Posted on the from Steve J.
Andrey Abramov
Andrey Abramov
User

Steve, good evening!.

Thatioyorder number27417122.
The factthatthe previous versionIfound on the Internetfor free access, and most likelyit has nolicense.That's decided tobuy the officialversion,andIgoterror322.How can Iresolve this error.
I'm from Russia,and I usea translator,andmaydo somethingwrong.
Promptplease.

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Posted on the from Andrey Abramov
Incomedia
Steve J.
Incomedia

Hi Andrey, the problem is that you bought Evolution 9 as upgrade from Evolution 8, but you don't have a license for version 8, therefore you cannot install. 

Please ask for a refund (I can do that too) for the upgrade and buy the full version. Let me know.

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Posted on the from Steve J.
Robert M.
Robert M.
User

Good afternoon.

I am also trying to activate my v9 upgrade from v8 !! My email address has not been changed, at activation my password (16 digits) that I also use here is'nt accepted - seems that password should have only 12 digits. My purchase ref. 27579679. HELP

Rob

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Posted on the from Robert M.
Andrey Abramov
Andrey Abramov
User
Steve R.
Hi Andrey, the problem is that you bought Evolution 9 as upgrade from Evolution 8, but you don't have a license for version 8, therefore you cannot install.  Please ask for a refund (I can do that too) for the upgrade and buy the full version. Let me know.

Good day!
The moneywas returnedto me,andI'vegotEvolution9.
My question is,inversion 8, I had aRussian language, andinversion 9there is nochoiceruskogolanguage.Is there anypossibilityRussify9version?At least inversion 8wasa folderLanguage,
wherethere were differentlanguages,includingRussian, andthereis no such.
What to do?

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Posted on the from Andrey Abramov
Incomedia
Steve J.
Incomedia

@Robert: I added your license to your account so you can now install! Wink

@Andrey: please see the last comment here http://answers.websitex5.com/post/1883#15

Please open new post for new questions, thanks!

For all other users who have problems installing the update from v8 to v9, just be sure use the same email used to register version 8!

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Posted on the from Steve J.