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Chris F.
Chris F.
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Email not sending through site  en

Author: Chris F.
Visited 1819, Followers 1, Shared 0  

I am using X5 13 Professional. I have added the email form to my site but it isn't functioning.

I have it set to use PHP Mailer. I can log into the backend of the site to test the system. All three tests show pass and I am able to successfully send a test email through the backend, but it will not send from the web page itself.

What else can I look at to see what could be causing the problem?

Posted on the
1 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello Chris F.,

Have you set a subject in the email form in the send tab?

During the test in the admin backend did you test the PHP Mailer script by entering a subject or wtihout?

Many thanks!

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Posted on the from Claudio D.