Upgrade prices for long established customers 
Author: J. Dudley
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I am extremely disappointed that the discounts to upgrade to new versions are extremely low. I have been a customer from v8 and purchased 9, 10 and 11 and in some cases the upgrade were very limited in new features.
So having paid out almost £200 the offer for version 13 still comes in at £39. whatever happened to rewarding customer loyalty ? please dont turn into a greedy company such as Microsoft.
Posted on the
Hello J. Dudley,
You can subscribe for offers from Incomedia, there is currently 1 running for 40% discount.
This is only valid for 2 or 3 days more.
See that you subscribe and you can get very good deals. You can do so in your profile where the newletter is.
I agree with the Mr. Dudley. Same situation in my case. I subscribe no answer. Disapointed custamer.
X5
Are you sure you have where the newsletter is offers from incomedia set?
Checked your email? spamfilter?
Author
Andre e, I cannot find your email address, In my profile it is saying that my registration is cancelled and I cannot tick boxes to choses newsletters or offers. Please help as I would consider taking up the v13 pro 40% offer but the best one I can find is 20%
My mail is found by clicking on my avatar.
you can get offers in your profile, goto top right pull down next to your name.
goto change my user profile, then select the newsletter link and select the offers you wish. Then save your profile.
After that you will have to wait for a mailing from Incomedia.
Thisoffer is only for person having older version - Ihave two accounts and this offer were sent only to account I have an old version.
Try to make a new account, register demo 13 and perhaps you receive this offer.
Hi J. Dudley,
thank you for contacting us.
Did you manage to subscribe to our newsletter correctly? I see that you purchased the Professional version yesterday, I hope you enjoy your new software!
@X5 Croatia: I'm sorry what did you subscribe to? Do you receive our newsletters? i see that you already have the Professional version. Could you please open a new post and add more information in it if you need help? It will be a pleasure to help you.
Thank you!
Wishing you all a lovely day,
Samantha