Cannot Download template 
Author: Dimitris Retzikas
Visited 2053,
Followers 1,
Shared 0
I cannot download Artisans template.
I get the message: "It is not possible to complete download"
Any help will be appreciated
Posted on the
Dimitris, I get the same error, I have asked Incomedia to investigate.
Hello Dimitris Retzikas,
I also noticed the same behavior and I already informed the developers. They will check the issue and, in case, fix it in the future updates. You will receive a notification of a new update in the opening screen of WebSite X5 and you can see the changes made in the updates on websitex5.com/changelog/v14 .
In the meanwhile you can download the full template from https://market.websitex5.com/it/template/1f312645-2244-4f41-8921-35b0a5e2d and then import it to have this template.
Many thanks!
Hello Dimitris Retzikas,
Can you please try again to see if now it works?
Many thanks!
Author
Unfortunately, no.
Dimitris - I WAS able to download the Artisans Template.
(I know this doesn't help other than to advise it appears to be working for me - sorry)
Hello Dimitris Retzikas,
Can you please send me a screenshot of the error message?
Do you select the full template or the graphic template?
Many thanks!