WebSite X5Help Center

4 ANSWERS - 1 CORRECT
Incomedia
Claudio D.
Incomedia

Hello Theofanis P.,

Which windows version do you use?

Did you recently install any windows updates?

Many thanks!

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Posted on the from Claudio D.
Theofanis P.
Theofanis P.
User
Author

I have Win10 pro. 

Dont know if uppdate have it on automatic 

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Posted on the from Theofanis P.
Theofanis P.
Theofanis P.
User
Author

but when i open it from C:\Program Files\WebSite X5 v14 - Professional it works only shortcut dont work i se.

have tried to make a new shortcut to the desktop but the same error appears

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Posted on the from Theofanis P.
Esahc ..
Esahc ..
Moderator

Theofanis

Is it possible to remove/disable all your antivirus, malware, firewall 3rd party software to rule that out?

And what level of user are you, standard or administrator?  If you go to control panel and click on User Accounts, and then your account, this will tell you.

An alternative would be to modify the desktop shortcut

https://www.guidingtech.com/4862/always-run-as-administrator/

Scroll to - 2. Create Shortcut With Admin Privileges

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Posted on the from Esahc ..