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Amy W.
Amy W.
User

Access Mangement Set Up  en

Author: Amy W.
Visited 1694, Followers 1, Shared 0  

Hello,

Can someone please help me? I'm trying to set up X5 Manager. First of all I have created a user in the admin folder of Access Management. 

I have added Name, Last Name, Email Address, Password, saved and uploaded this. When I try to access this at my site, wwww.bbbikeleathers.co.uk/admin, it asks for username and password. What is the username? I was trying to use the "Name" and "Last Name" of the admin I had created and then the password I had created but this doesn't work. 

Again, when I try to manually add website to X5 Manager it asks for Website URL which I have entered. Username & Password comes up and being incorrect.

Can someone walk me through the set up? 

Thanks in advance.

Posted on the
3 ANSWERS
John S.
John S.
User

Hello Amy

The username must be the email-address for the user.,

In earlier versions the name could be used, but from v14 the username MUST be the email.

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Posted on the from John S.
John S.
John S.
User

The username could still be Amy.

It is only when logging on you have to use the email + password.

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Posted on the from John S.
M. Bayrakeri
M. Bayrakeri
User

Delete your last name and try again without writing your last name.

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Posted on the from M. Bayrakeri