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Jason W.
Jason W.
User

No emails sent via email form under X5 Evolution 14  en

Author: Jason W.
Visited 1566, Followers 2, Shared 0  

I have recently created a new website for a customer using Website X5 Evolution 14, all works fine with the exception of the email form, no messages appear to be being sent.

I have checked with the hosting provider who has confirmed that PHP is enabled (Can have version 5.5 up to 7.1) on the domain and that the mail settings are also correct. There are no errors being generated in the domain log files so i'm at a loss on how to diagnose the issue.

the issue is on www.boardmanwindows.com/request-a-quotation.html.

Thanks

Jason

Posted on the
1 ANSWERS - 1 CORRECT
Andre E
Andre E
Moderator

Try a lower e-mail script.

Set this in step1 -> advanced -> Data Management

save, upload, refresh page and try again.

You can also test this before hand if you will, go to the admin panel : www.boardmanwindows.com/admin\

login with password from step 1 -> advanced -> Access Management

There is a test section for mailing.

Best Regards,

Andre

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Posted on the from Andre E