WebSite X5Help Center

 
Amy W.
Amy W.
User

Links not working correctly after X15 install!!!  en

Author: Amy W.
Visited 1702, Followers 2, Shared 0  

Hello,

Since installing the power update of X15, the links arn't working correctly on my website!! Help!!

http://www.bbbikeleathers.co.uk

Half general links aren't working and half the shopping cart products aren't linking to the product page on my website any more!

Thanks

Amy

Posted on the
6 ANSWERS - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Amy

Before uploading your site, did you do a ctrl+preview? Then when uploading, did you do a full upload or simply a new and updated upload. A full upload should fix the issue.

Assuming your site is fine in preview on your PC, you may wish to remove the existing files on your host (use filezilla or similar) and then do a full upload if the problem persists.

Read more
Posted on the from Esahc ..
Amy W.
Amy W.
User
Author

Hello,

The links aren't working properly in preview either. I have checked the links I am trying to use are still linked correctly and they are so I have no idea why in preview and live they are not working properly?

Thanks

Read more
Posted on the from Amy W.
Esahc ..
Esahc ..
Moderator

Amy, did you hold down the ctrl key whilst clicking preview??

Read more
Posted on the from Esahc ..
Amy W.
Amy W.
User
Author

Hello,

I didn't but I have resolved this problem. I imported the original back up and it was doing the same thing. I duplicated the project and this was functioning correctly so I am now using the duplicate.

Thanks

Read more
Posted on the from Amy W.
Amy W.
Amy W.
User
Author

The website has now started doing the same thing again after a couple of new uploads. Please advise.

Read more
Posted on the from Amy W.
Esahc ..
Esahc ..
Moderator

Amy, if it works correctly localy in preview (perhaps after ctrl+preview), and you are doing a full upload (not new and changed), then the cache in your browser almost certainly requires flushing. CTRL+F5 should fix it.

Read more
Posted on the from Esahc ..