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Aat Vogelaar A.
Aat Vogelaar A.
User

In Website x5 evlution v.15 YouTube video's will not shown on ipad 2. On Edge en Google Chrome it is ok  en

Author: Aat Vogelaar A.
Visited 2490, Followers 1, Shared 0  

When I upload projects made in Website X5 evolution v.14  to the internet I can see everything with Google Chrome , Edge and IOS (on ipad 2). Now with Website X5 evolution v.15 YouTube video's are not visible anymore on my ipad 2 (IOS 9.3.5). With Egde and Google Chrome the is no problem.

So, if I want that people can see my YouTube video's on my websites with all browsers, I must keep using version 14 at this moment.

Is there anyone with the same problem and how to solve it?

(In v.14 I exported the project and then I imported it in v.15 and upload it to the internet)

Posted on the
8 ANSWERS
Aat Vogelaar A.
Aat Vogelaar A.
User
Author

It is not only the Youtube video's that are missing if I open the website on my ipad, but also pictures if I import the project in Website X5 evolution version 15.0.2 and than upload it to the internet.

With Google Chrome, Edge and Firefox everything is visible and OK! Only not on IOS

See attachment.

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Posted on the from Aat Vogelaar A.
Incomedia
Stefano G.
Incomedia

Hi Aat,

Is this page currently online? would it be possible for you to share the link to this specific page so that we may conduct some tests?

If it's supposed to be a private page, please set this topic as private and proceed to sending me the link and credentials instead.

Please keep me updated on this

Stefano

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Posted on the from Stefano G.
Incomedia
Stefano G.
Incomedia

Hi Vogelaar.

This problem has been reported already and is currently under examination by our developers.

Thank you for reporting this.

I will be sure to notify you here once I receive word from them

Thank you

Stefano

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Posted on the from Stefano G.
Aat Vogelaar A.
Aat Vogelaar A.
User
Author

Thank you for your answer. In the meantime i will use website X5 evolution v.14 for uploading to the internet so that also users with an ipad can see the entire website.

Thank you once more and I hope there will be soon a solution for this problem.

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Posted on the from Aat Vogelaar A.
Incomedia
Stefano G.
Incomedia

Hi Vogelaar,


We've just released a new update for v15 which fixes this issue too specifically.

Could you try and verify if this is fixed for you?

Thank you

Stefano

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Posted on the from Stefano G.
Aat Vogelaar A.
Aat Vogelaar A.
User
Author

Hi Stefano,

The new update for v.15 has fixed the problems with safari.

thank you.

Aat

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Posted on the from Aat Vogelaar A.