WebSite X5Help Center

 
Dave G.
Dave G.
User

Shopping Cart Step 3 - Invoice and Shipping Address not displayed correctly  en

Author: Dave G.
Visited 2358, Followers 1, Shared 0  

I actually consider this to be a bug vs. idea request, however in the Shopping Cart Step 3, the purchaser / user is requested to confirm their address and at least two problems occur where the Invoice and Shipping Addresses are not displayed correctly.

The purchaser / user upon seeing the address information will click on the Edit button to attempt to correct the displayed problems, when they enter the address screen they see nothing wrong and then return (Back) or click on (Next) to return to the 'Review your data' screen where the address information is still displayed incorrectly.

The two problems are:

1) Email address is displayed along with the purchasers / users name on first line s/b First & Last name only;

2) Postcode and State on 3rd line are displayed incorrect with postcode first, city then state in (), where city should be first, followed by state and then postcode with no ().

See attached screen captures for Configuration and Shopping Cart 3 - Invoice & Shipping Address.

Regards!


Dave

Posted on the
2 ANSWERS
Dave G.
Dave G.
User
Author

I am surprised that on one else has encountered this and I am still at a loss of how to correct / resolve this issue, other than confirming it still exists in 16.0.3.

Read more
Posted on the from Dave G.
Incomedia
Elisa B.
Incomedia

Hi Dave, 

thank you for reporting this.

Unfortunately, we cannot tell you for sure when the feature will be implemented, but I can assure that this issue has been reported to the developers so they can possibly take it into consideration for future versions of the software. 

Thanks! Kind regards.

Read more
Posted on the from Elisa B.