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Marcel Sikora
Marcel Sikora
User

Unable to update  en

Author: Marcel Sikora
Visited 1309, Followers 1, Shared 0  

Unable to update

can not be updated, an error window pops up, an image in the attachment

Posted on the
3 ANSWERS - 1 USEFUL - 1 CORRECT
Incomedia
Elisa B.
Incomedia

Hi Marcel, 

thank you for your message.

Please close the program and reboot the PC, then try again. If you still had difficulties, then you should download the newest version of the software from the "Download" section of your Help Center account. 

Thanks! Have a lovely day. Kind regards.

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Posted on the from Elisa B.
Marcel Sikora
Marcel Sikora
User
Author

I did restart right away but the bug was not removed, I'm trying to download

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Posted on the from Marcel Sikora
Marcel Sikora
Marcel Sikora
User
Author

Download and new instal is OK!.

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Posted on the from Marcel Sikora