Lates update installation problem
Author: Derek K.
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When I try and update the system crashes and I get his message
Please advise how to deal with this
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Hi Derek!
I had the same problem with the recent update. I advise you to back up the sites and uninstall the software and then install it again. In my case it worked.
I hope to be helpful!
Let me know if you solve it.
Download the latest version of the software from the "Download" section of your Help Center profile, then please try again.
Author
If I do this what happens to the sites that I have already built
Once you have reinstalled the program you should find the projects as if you had normally done the update.
However, I suggest you backup your files.
Open each project and export it to a folder of your preference.
Hi Derek,
please consider that the program folder and the project ones are store on different paths. Still, if you prefer you can back up your projects by exporting them as iwzip, so you can later import them back.
Please let me know if I can be of further help. Kind regards.