WebSite X5Help Center

 
Amir S.
Amir S.
User

Error in page. page is interrupted in online  en

Author: Amir S.
Visited 2362, Followers 1, Shared 0  

Hello
There is an error when the site is uploaded. The online page is interrupted. While viewing everything from the inside of the app is all right. Please refer to the link below.

http://eshop.kharazmi.co/%D9%BE%D8%B1%DB%8C%D9%86%D8%AA%D8%B1-%D8%B3%D9%87-%D8%A8%D8%B9%D8%AF%DB%8C.php#%D9%85%D9%86%D9%88%DB%8C-%D9%BE%D8%B1%DB%8C%D9%86%D8%AA%D8%B1

thank's

Posted on the
15 ANSWERS
Amir S.
Amir S.
User
Author

Everything scrolls footer the page

Read more
Posted on the from Amir S.
JJ. JUAG
JJ. JUAG
User

You probably have in the head or the content a graphic object that is too big, more than the length consumed for the place.

Also check with 5 export analysis and website optimization

JJ.

Read more
Posted on the from JJ. JUAG
Amir S.
Amir S.
User
Author

HELLO

The problem is still unresolved. There is nothing in the page that causes the text to go down. I think the new update has this error. I even tested it inside another new page. This error was there.

Please check.
Thankful

Read more
Posted on the from Amir S.
Amir S.
Amir S.
User
Author

It's true in offline mode, but it's not true in online mode

Read more
Posted on the from Amir S.
Incomedia
Stefano G.
Incomedia

Hi Amir.

I can actually see the issue online too in the desktop view, and it seems due to some kind of HTML element which is out of place.

Did you perhaps add custom code to this that might be messing up the view?

If yes, try to remove that first. If not, I might need to check your project directly for issue.

In this case, please let me know here so that I might turn your topic private and ask you to send your project to me for further testing

Keep me posted on this

Thank you

Stefano

Read more
Posted on the from Stefano G.
Amir S.
Amir S.
User
Author
Stefano G.
Hi Amir. I can actually see the issue online too in the desktop view, and it seems due to some kind of HTML element which is out of place. Did you perhaps add custom code to this that might be messing up the view? If yes, try to remove that first. If not, I might need to check your project directly for issue. In this case, please let me know here so that I might turn your topic private and ask you to send your project to me for further testing Keep me posted on this Thank you Stefano

HI STEFANO

I changed the place of the list of products and entered it on an old page of the site but still the same problem arose.

You can see the link below

Maybe this bug is about the product list?

I did not write any code on the page

Even on a new page, I put this list of products, there was still a problem

http://eshop.kharazmi.co/%D8%A7%D9%86%D9%88%D8%A7%D8%B9-%D8%B3%D9%86%D8%B3%D9%88%D8%B1.php#3dprinter

Read more
Posted on the from Amir S.
Amir S.
Amir S.
User
Author

[quote="Amir S."]Stefano G. Hi Amir. I can actually see the issue online too in the desktop view, and it seems due to some kind of HTML element which is out of place. Did you perhaps add custom code to this that might be messing up the view? If yes, try to remove that first. If not, I might need to check your project directly for issue. In this case, please let me know here so that I might turn your topic private and ask you to send your project to me for further testing Keep me posted on this Thank you Stefano

HI STEFANO

I changed the place of the list of products and entered it on an old page of the site but still the same problem arose.

You can see the link below

Maybe this bug is about the product list?

I did not write any code on the page

Even on a new page, I put this list of products, there was still a problem

http://eshop.kharazmi.co/%D8%A7%D9%86%D9%88%D8%A7%D8%B9-%D8%B3%D9%86%D8%B3%D9%88%D8%B1.php#3dprinter

Also, the menu is placed underneath the elements inside the page

Read more
Posted on the from Amir S.
Incomedia
Stefano G.
Incomedia

Hi Amir,

Were you able to test your website with the newest update 17.0.8?

If not, please do update to this version and test your website again.

Then, let me know if the issue is any better for you

Thank you

Stefano

Read more
Posted on the from Stefano G.
Amir S.
Amir S.
User
Author

hello stefano

verygood

update new is true for page

but Also, the menu is placed underneath the elements inside the page

Read more
Posted on the from Amir S.
Esahc ..
Esahc ..
Moderator

Amir

There is an option to bring an option to the front of push it back, but it is better to position them so the do not overlay each other if possible.

Read more
Posted on the from Esahc ..
Amir S.
Amir S.
User
Author

HI

IS OFF IN SIDE BAR

Read more
Posted on the from Amir S.
Esahc ..
Esahc ..
Moderator

Sorry Amir, I misinterpreted your problem from the screen shot, you're quite right, these objects are blocking the level menu. Hopefully someone can assist.

Read more
Posted on the from Esahc ..
Incomedia
Stefano G.
Incomedia

Hi Amir.

Are those objects either Cell Titles or Descriptions?

If so, the issue is currently known and the developers are already hard at work on that

If that's the case, I will be sure to notify you here as soon as news become available on this matter

Thank you for your patience

Stefano

Read more
Posted on the from Stefano G.
Incomedia
Stefano G.
Incomedia

Good day to you

I would like to inform you that a new update has been released on our BETA channel which addresses the issue you reported.

If you're willing to participate in the BETA program, consult the official BETA page here, after reading all the information about it carefully:

http://beta.websitex5.com

Should you decide to join the BETA program, give me a feedback on this here

Thank you

Stefano

Read more
Posted on the from Stefano G.