Has Shopping cart updated before purchasing new x5?Author: Andrew H.
I have been using X5 for years now but havent upgraded to the new versions because I found 2 problems with the shopping cart.
What I would like to know is that if the have now been resolved because I would love to update my version to the new one.
The 2 problems are :
When creating my shopping cart I discovered that I wasnt able to offer mutiple options for each product. E.g
I sell Oak Beams, they come in muliple sizes, widths, colours and shapes yet I wasnt able to sell my product as I could only offer one option like a t-shirt Small, Medium or Large. Obvioulsy if I sell a 2m x 50cm light beam it would be a different price to a 1mx 30cm dark colour and so on.
the 2nd problem was at checkout.
If a customer makes a purchace using paypal. They make their selection, fill in their details then get a PAYMENT CONFIRMATION BEFORE THEY HAVE PAID, this is very confusing as people think there is a fault and email me.
My customers are unsure about purchasing and leave the site and phone me instead. I found this very disapointing as this is the final thing you create on the site. I have put in a lot of hours creating my website, so it looks good and attracts customers only for them to leave at the end beacuse things are the wrong way around!!!
Could you please advise on whether these issues has benn fixed so I can continue using X5