WebSite X5Help Center

 
Franci Oven
Franci Oven
User

Problem with protection on the site in spam protection?  en

Author: Franci Oven
Visited 1272, Followers 1, Shared 0  

Hello!

I have a problem with protection on the site in spam protection.Gooogle reCaptha does not work, and WebSite X5 Captha does not work too.When I want to send an email to me, the checked word entered is incorrect.Im asking for help.
Lp, Franci

Posted on the
6 ANSWERS - 1 USEFUL
Esahc ..
Esahc ..
Moderator

Franci, if this follows a recent update to your website or an upgrade to the new version, please do a ctrl+preview of the site and then do a FULL upload of the site (not new and changed), then ctrl+F5 in the browser to flush the cache.

If this fails to work, please advise.

Read more
Posted on the from Esahc ..
Aleksej H.
Aleksej H.
Moderator

Hello.Give a link to the page of the site.What is your PHP version?

Read more
Posted on the from Aleksej H.
Franci Oven
Franci Oven
User
Author

My PHP version on server is 7.1

Read more
Posted on the from Franci Oven
Aleksej H.
Aleksej H.
Moderator

Specify the address of the page where the problem is observed.

Read more
Posted on the from Aleksej H.
Franci Oven
Franci Oven
User
Author

http://www.fd-goga.si/kontakt.html

Hello!
The error is not to send the mail in the contact form.Reporting an error, the entered control word is incorrect.

Best regards, Franci

Read more
Posted on the from Franci Oven
Aleksej H.
Aleksej H.
Moderator

I see "reCatpcha error: errorInternal Server Error". Perhaps the reason for the recaptcha settings.Try specifying a key for another version.Check the specified domain name in the recaptcha settings.

Read more
Posted on the from Aleksej H.