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Mark Barlow
Mark Barlow
User

Generic Error in uploading website e to server  en

Author: Mark Barlow
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I'm using the most update version of website X5 pro (2019.2.7 (64 bit), having installed the latest patches yesterday (12/8/2019). I now get the message Generic Error: could not find part of the path.  It then says Users\Mark\Desktop\res\admin\libraries\test.class.php

I was exporting the project between computers.  This has never happened before.  

Is it the patch?  

Any solutions?

Mark

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3 ANSWERS
Paul M.
Paul M.
Moderator
Best User of the month EN

Hello Mark,

Could you clarify in greater detail please which operation you are performing when this error message appears?

Your title for this thread reads 'Generic Error in uploading website to server', but in your message you say that you were 'exporting the project between computers': these are two completely different things, and it's important to ascertain which one throws the error message.

So does the error message appear when you are attempting to upload your WebSite X5 project files to the server using the built-in FTP client in Step 5, or does it happen when you use the last option in Step 5 marked 'Export the Project'?

Also, could you please clarify if the project you are working with was originally created in version 2019.2?  If not, which version of WebSite X5 was it converted from, and how did you perform the project conversion?

Kind regards,

Paul

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Posted on the from Paul M.
Mark Barlow
Mark Barlow
User
Author

The message appears when I go to upload the work onto the internet

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Posted on the from Mark Barlow
Paul M.
Paul M.
Moderator
Best User of the month EN

Thanks for the clarification, Mark.

What version of WebSite X5 was your project at yesterday, when it worked normally and before you updated to version 2019.2.7?

When you say you were exporting the project between computers, do you mean that you imported an IWZIP file in the Project Selection screen, having first exported this project from a different computer, and possibly from an earlier version of WebSite X5?  If so, what version was that?

Does the project export to the internet correctly from the other computer, even after it also has been updated to version 2019.2.7?

With reference to the screenshot below, what values do you have entered in both fields highlighted in red?

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Posted on the from Paul M.