Errors after last update
Author: Peter H.
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My computer updates to version 19.2 this morning. I am now unable to do anything. All of my websites report "Error while saving project" as well as "Generic GDI+ error"
I cannot update any of my wensites.
My antivirus reported an attached Ransomware attachment during the update
Please help!!
Posted on the
Author
I have also reverted to ver 19.1 but still the same error
Hello Peter,
The most likely explanation for this is that your antivirus software is interfering with the correct operation of WebSite X5 in some way.
WebSite X5 is safe software which does not contain any harmful components, but some antivirus packages can play havoc with it.
You should be able to add a permanent exception to your antivirus to allow your computer system to run WebSite X5 without intrusion.
I believe you will find that this cures your problem.
See a very similar issue here (thread is in other languages but can be read with Google Translate, etc.):
https://helpcenter.websitex5.com/en/post/67615
Kind regards,
Paul
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