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Michael M.
Michael M.
User

Fixed background not working for mobile  en

Author: Michael M.
Visited 2310, Followers 1, Shared 0  

this bug has plagued webx5 for years and it about time it gets fixed I have posted on it before and the mods will say that its everything but their program i have found definitive proof that the problem is with the incomedia software and not google or edge or whatever browser you use
one picture shows my home page the other shows the login page but the login page is the only page the websitex5 program shows correctly 

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8 ANSWERS - 1 USEFUL
Michael M.
Michael M.
User
Author

this is home page won't display fixed background correctly

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Posted on the from Michael M.
Michael M.
Michael M.
User
Author

this is the login page that does display correctly 

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Posted on the from Michael M.
Paul M.
Paul M.
Moderator

Hello Michael,

Stefano from Incomedia gave a definitive response in your previous thread to the effect that the Fixed Background should NOT be working on mobile:

https://helpcenter.websitex5.com/en/post/207425

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Posted on the from Paul M.
Michael M.
Michael M.
User
Author

they said it is was the browser, that the only way to see the background right on mobile using the websitex5 is to use Firefox which is unacceptable we've had this bug for years and it's not a browser problem it's a website x5 problem. 
 

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Posted on the from Michael M.
Paul M.
Paul M.
Moderator

This is what Stefano said:

"I can confirm that the Fixed Background should NOT be working on mobile.

This is due to the fact that the specific functionality that the Fixed background makes use of is disable by default on mobile devices. This means that it simply cannot be displayed like on desktop, and for this reason, the image will instead by displayed differently."

His explanation has nothing to do with choice of browser.

The feature cannot work if the components to drive it are not present in the device itself.

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Posted on the from Paul M.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Best User of the month ESBest User of the month PT
Michael M.
... [...] ... ... 

(It > En) ... I proposed you one of my many EXTRA alternatives, but you didn't try and you didn't answer; ... if you're interested, it just depends on you ...

.

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Posted on the from  ‪ KolAsim ‪ ‪
Michael M.
Michael M.
User
Author
 ‪ KolAsim ‪ ‪
Michael M. ... [...] ... ...  (It > En) ... I proposed you one of my many EXTRA alternatives, but you didn't try and you didn't answer; ... if you're interested, it just depends on you ... .
 
I'm sorry must of missed your solution please run it by me again

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Posted on the from Michael M.