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Geoff Y.
Geoff Y.
User

Forgotten password  en

Author: Geoff Y.
Visited 73, Followers 1, Shared 0  

I have been using Evolution 11 for many years and want to upgrade but have forgotten my password.  How do I retrieve it or renew it?

Posted on the
3 ANSWERS
Esahc ..
Esahc ..
Moderator

Geoff, as you are logged in here to the help centre, I suggest you know your password (but if the browser knows it and you do not, check browser settings).

Logged in you can check for offers, download version/s you own and retrieve licensed keys thru your profile.

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Posted on the from Esahc ..
Esahc ..
Esahc ..
Moderator

Geoff, I now note on your profile you already own 2019.3

Have you imported your v11 project in to v2019.3? If so are you having difficulty uploading your upgraded site to your host because you have lost your hosting password? If this is the case you need to contact your host and they can either provide it or allow you to reset it.

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Posted on the from Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Geoff, 

thank you for getting in touch. 

I noticed you have registered your upgrade: have you solved the issue?

Please let me know. Kind regards.

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Posted on the from Elisa B.