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Oleksiy Khvatov
Oleksiy Khvatov
User

Order number for client issue  ru

Author: Oleksiy Khvatov
Visited 1891, Followers 1, Shared 0  

Hi, 

I have one question on the customer order email. When a client makes an order, there is the "Buy now" button at the bottom, the problem is that when clicking on it, it goes "http://localhost/cart/index.html#sendPayment" and not to the PayPal checkout. Can you please help me fix this issue, or help me out here?

Cheers, 

Aleks

Posted on the
10 ANSWERS - 1 CORRECT
Oleksiy Khvatov
Oleksiy Khvatov
User
Author

Please check it

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Posted on the from Oleksiy Khvatov
Aleksej H.
Aleksej H.
Moderator

Здравствуйте. На сколько я помню, ссылка и правда ведёт не на страницу оплаты на сайте PayPal. Так заложено в программе.

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Posted on the from Aleksej H.
Oleksiy Khvatov
Oleksiy Khvatov
User
Author

Добрый день. Я не очень понял Ваш ответ. То есть это не баг ? А как тогда это получается, человек получил такое вот письмо в котом есть кнопка "Buy Now", но нажав на нее ничего не может сделать! А зачен тогда она вообще нужна там ? 

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Posted on the from Oleksiy Khvatov
Incomedia
Stefano G.
Incomedia

Hello Oleksiy 

This seems like a weird issue indeed.

At Step 5, did you configure the URL to your website correctly?

It should be the same as your website's URL:

Perhaps you didn't fill this field correctly?

Verify this and keep me posted here

Thank you

Stefano

GOOGLE TRANSLATE ---

Привет Алексей
Это кажется странной проблемой.

На шаге 5 правильно ли вы настроили URL своего сайта?

Он должен совпадать с URL вашего сайта:

Возможно, вы не заполнили это поле правильно?

Проверьте это и держите меня в курсе здесь

Спасибо

Стефано

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Posted on the from Stefano G.
Aleksej H.
Aleksej H.
Moderator

"Я не очень понял Ваш ответ. То есть это не баг ?" - судя по ответу Stefano G., явно что-то не так. Значит не правильно я помню.

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Posted on the from Aleksej H.
Oleksiy Khvatov
Oleksiy Khvatov
User
Author

Hi, 

Thanks for your quick Stefano. I did everything correctly and I checked this once again. The problem is with email, which clients are receiving after putting products during the checkout process. When they receive the email with the order number, the button "Buy Now" at the bottom of the pages leads nowhere. I check many times with different settings.

I can also give you guys my site URL and you can test this yourself

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Posted on the from Oleksiy Khvatov
Incomedia
Stefano G.
Incomedia

Hello Oleksiy 

Yes that would be very helpful

Let me know the URL to your website here so that I might perform a test order and verify the email personally.

I should be able to understand more about the issue this way

Keep me posted here

Thank you

Stefano

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Posted on the from Stefano G.
Oleksiy Khvatov
Oleksiy Khvatov
User
Author

Hi Stefano, did you have a chance to look at my site and this issue?

Thanks 

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Posted on the from Oleksiy Khvatov
Oleksiy Khvatov
Oleksiy Khvatov
User
Author

Hi Stefano, I want to let you know that I was successfully fixed the issue. You were right at the beginning of our conversation. Thank.

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Posted on the from Oleksiy Khvatov