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Arne T.
Arne T.
User

Download-button - PDF file from Chrome:  en

Author: Arne T.
Visited 288, Followers 1, Shared 0  

Problem: PDF-file can not be downloaded when using the "download"-button.

Case: Previously there has not been a problem, but now there is not possible to use Chrome to download a PDF-file I have on my website.

A pop-up window says the followin - translatet from Norwegian to English: ""This file does not have an app.... Install an app, or, if already one is installed,....".

Note 1: I use Adobe Acrobat Pro DC to create PDF-files.

Note 2: It is possible to use Firefox - but unfortunetely I can not control what my clients use...

Posted on the
3 ANSWERS - 1 USEFUL
John S.
John S.
User

Link please?

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Posted on the from John S.
Paul M.
Paul M.
Moderator

Hello Arne,

Settings like this can be browser dependent, which explains why the download is initiated as expected in Firefox.  It's quite possible that a recent Chrome update, add-on or browser extension has altered your previous Chrome configuration.

See this article for an explanation on how to force PDF downloads in Chrome:

Change the Default PDF Viewer in Chrome

Or you can force file downloads from the server side, using various means, one of the most common being the use of .htaccess files on Linux/Apache.  See this DreamHost guide for an example:

https://help.dreamhost.com/hc/en-us/articles/216363147-How-can-I-force-a-file-to-be-downloaded-

Your own webhost will be able to advise you further.

Kind regards,

Paul

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Posted on the from Paul M.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Best User of the month IT

(It > En) ... Download Button should work; ... in order to verify you should post the LINK as John  has already asked you ...
... in addition to the suggestions you have already received from Paul ... alternatively you could use a very simple and normal link (File or URL  | File on the Internet)  provided in the program, adding the "download"  attribute with asymmetrical quotes  in the field of input (other)!...
... if you want further clarifications, please notify me ...

.

ciao

.

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Posted on the from  ‪ KolAsim ‪ ‪