Purchasing Objects Previews Not Working 
Author: Giulio V.
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I would like to purchase some objects but when trying to see the preview of the object it does not show any content.
This has never happened before, I want to purchase some objects, but need to see the details. Can someone pass this on to the developers?
ThankYou
Posted on the
Hello Giulio,
I've notified Incomedia regarding this.
In the meantime you can view all the available Objects (and make any purchases) using this link to the Marketplace:
WebSite X5 Objects
I did try to see if I could recreate your issue within my own copy of the WebSite X5 software, but I was unable to.
Kind regards,
Paul
Search the WebSite X5 Help Center
Hi Giulio,
does this happen when you try to connect using the software or when you visit our marketplace directly? Which Objects are you please referring to? Could you please post a screenshot of what you see when you try to preview them?
Thanks! Kind regards.
Author
Hi Elisa,
When I log into X5 I chose Marketplace then objects it brings it upbut the information, photos and screenshots are not showing. The effects examples donot show. See screen shots.
Thank you.
Hi Giulio!
Thanks, which browser are you using please? Does this happen with all the Objects?
Thank you again. Kind regards.