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Przemyslaw  M.
Przemyslaw M.
User

Upgrade from X5compact 8 to X5 evo 9  en

Author: Przemyslaw M.
Visited 1091, Followers 1, Shared 24  

Hi

I have purchased and upgrade from compact to evolution and when trying to register it i got this message:

The licence key entered is from another program or an earlier version. The account associated to my e mail is not enabled to install this program.


Please help


Thanks

Przemek

Posted on the
3 ANSWERS
Incomedia
Samantha M.
Incomedia

Hi!
You can not upgrade the Compact 8 to Evo 9, you can only upgrade Compact 8 toEvo 8 and Compact 9 to Evo 9. I'm sorry but you will have to purchase the full version in order to make it work.
Thank you!

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Posted on the from Samantha M.
Przemyslaw  M.
Przemyslaw M.
User
Author

Hi Samantha,

Thanks for your prompt reply

Would it be possible to arrange refund for me and then I will purchase full version.

Thanks

Przemyslaw

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Posted on the from Przemyslaw M.
Incomedia
Samantha M.
Incomedia

Yes. Please contact Cleverbridge at *** and ask them for a refund. You will then be able to purchase the correct version at http://www.websitex5.com/en/store.html
Thank you!

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Posted on the from Samantha M.