WebSite X5Help Center

 
Przemyslaw  M.
Przemyslaw M.
User

Upgrade from X5compact 8 to X5 evo 9  en

Auteur : Przemyslaw M.
Visité 1098, Followers 1, Partagé 24  

Hi

I have purchased and upgrade from compact to evolution and when trying to register it i got this message:

The licence key entered is from another program or an earlier version. The account associated to my e mail is not enabled to install this program.


Please help


Thanks

Przemek

Posté le
3 RéPONSES
Incomedia
Samantha M.
Incomedia

Hi!
You can not upgrade the Compact 8 to Evo 9, you can only upgrade Compact 8 toEvo 8 and Compact 9 to Evo 9. I'm sorry but you will have to purchase the full version in order to make it work.
Thank you!

Lire plus
Posté le de Samantha M.
Przemyslaw  M.
Przemyslaw M.
User
Auteur

Hi Samantha,

Thanks for your prompt reply

Would it be possible to arrange refund for me and then I will purchase full version.

Thanks

Przemyslaw

Lire plus
Posté le de Przemyslaw M.
Incomedia
Samantha M.
Incomedia

Yes. Please contact Cleverbridge at *** and ask them for a refund. You will then be able to purchase the correct version at http://www.websitex5.com/en/store.html
Thank you!

Lire plus
Posté le de Samantha M.