Failure to change email addresses in ProfileAuthor: David Lang
Sorry if I am approaching you in the wrong way, but I can not find a customer services address.
My problem is that I have just purchased some credit from your marketplace, but when I attempt to activate it in X5 it is using the old email address (which I am unable to change to the new one I set up in my profile, (***) some time ago.
So I am unable to benefit from the new objects.
I can only assume that the failure is within your system somewhere as I am not able to change this email address to my new one.
Hope you can help.