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Antonio L.
Antonio L.
User

Purchased Credit and paid through paypal a few hours ago....  en

Author: Antonio L.
Visited 1444, Followers 1, Shared 0  

I purchased Credits (85) a few hours ago.... paid via PayPal, received message from Credit Card company that my credit card has been charged by "2CO.COM".... and i still do not have confirmation of purchase from yourselves or the additional credits on my account...

When can i expect to receive the Credits?

Posted on the
4 ANSWERS - 1 CORRECT
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi Antonio, 

thank you for getting in touch. 

Could you please report the order reference number, so I can check?

Thanks! Kind regards.

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Posted on the from Elisa B.
Antonio L.
Antonio L.
User
Author

Hi, Thanks for the reply.... I am talking to PAYPAL about this problem.... i am waiting for a reply and will let you know the outcome

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Posted on the from Antonio L.
Antonio L.
Antonio L.
User
Author

Paypal informs me that the transaction was not complete and that they reversed the charge.   I will check with my Bank if that was the case, it will take a couple of days.... i guess my next purchase of Credits will be via the Visa/Mastercard Credit Card and not PayPal... just to make sure all is ok.

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Posted on the from Antonio L.