Purchased Credit and paid through paypal a few hours ago....

Author: Antonio L.

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Tags: #creditspurchase,website x5 pro 2021.2

I purchased Credits (85) a few hours ago.... paid via PayPal, received message from Credit Card company that my credit card has been charged by "2CO.COM".... and i still do not have confirmation of purchase from yourselves or the additional credits on my account...

When can i expect to receive the Credits?

Posted on the 05/27/2021 14:39:40

4 ANSWERS - 1 CORRECT

Aleksej H.

Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Posted on the 05/28/2021 04:54:53 from Aleksej H.

Elisa B.

Incomedia

Hi Antonio,

thank you for getting in touch.

Could you please report the order reference number, so I can check?

Thanks! Kind regards.

Posted on the 05/28/2021 08:04:36 from Elisa B.

Antonio L.

User
Author

Hi, Thanks for the reply.... I am talking to PAYPAL about this problem.... i am waiting for a reply and will let you know the outcome

Posted on the 05/28/2021 11:08:58 from Antonio L.

Antonio L.

User
Author

Paypal informs me that the transaction was not complete and that they reversed the charge. I will check with my Bank if that was the case, it will take a couple of days.... i guess my next purchase of Credits will be via the Visa/Mastercard Credit Card and not PayPal... just to make sure all is ok.

Posted on the 05/28/2021 14:33:48 from Antonio L.