Website X5 Pro - Objects purchased showing Blue Down Arrow 
Author: Antonio L.
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When I open Website X5 Pro and load a website for editing, I noticed that some of the objects that i purchased are NOT available for usage, the object Icon shows a BLUE Arrow.... this is annoying...
For example, i purchased Shape Separator.... the icon shows in my object list BUT the icon is NOT Active and it has a BLUE arrow on it. when i press on the blue arrow, nothing happens.
What is the problem? I am running the latest version .... 2025.3.6
Posted on the
Simply drag the object with the down arrow into the grid and it should load if there are no problems with the Incomedia server.