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Melissa K.
Melissa K.
User

Cyclic Redundancy Check  en

Author: Melissa K.
Visited 1192, Followers 1, Shared 0  

Hi everyone,

I updated the program, and when I went to open up a project, it told me that I had to update the project since the program version was new, as per usual, but then, partially through that is says:

Generic Error. (Data error (cyclic redundancy check.)
)

And then doesn't let me open it up or do anything, and when I try to open it again, it does the whole process again. Any ideas?

Posted on the
10 ANSWERS - 7 USEFUL
Esahc ..
Esahc ..
Moderator

Melissa, this sounds like a corruption of the primary project.iwprj2 file (although others may have been corrupted).

When you start WX5 can you copy the existing project (purely as a precaution, it is nice to have a duplicate), and then can you select backup, highlight a suitable candidate and select redo.

Please advise success or otherwise.

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Posted on the from Esahc ..
Melissa K.
Melissa K.
User
Author

So I had managed to do something like that, but all of the images are gone, like they show up as broken links. Any ideas to fix it without having to manually go in and replace all of them?

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Posted on the from Melissa K.
Esahc ..
Esahc ..
Moderator

Melissa, are you looking in the correct folder? Projects are normally in documents\incomedia\websiteX5-Pro

You can change this thru preferences on startup after checking the location of your projects with Windows File Explorer.

Is there any chance you have a relatively recent iwzip of your project/s? If so this is the reliable means of recovery (backup recoveries are prone to failure).

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Posted on the from Esahc ..
Melissa K.
Melissa K.
User
Author

Hi Esahc,

Yep, same folder. I have one from a few months ago [thankfully very minimal changes] which does have the images. I'm trying to do a compare & contrast to make it work out.

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Posted on the from Melissa K.
Esahc ..
Esahc ..
Moderator

Good luck Melissa. For what it's worth (having been stung) I create an iwzip (and append the date to the file name) after every editing session just before upload to the internet. I personally believe this step should be automatic and built into WX5.

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Posted on the from Esahc ..
Melissa K.
Melissa K.
User
Author

Yeah, they have the reminder to do the back-up, but it should do it automatically to be on the safe side, especially because files get corrupted frequently enough.

Thanks for the help!

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Posted on the from Melissa K.
Claudio D.
Claudio D.
Moderator
Best User of the month IT
Melissa K.
... but it should do it automatically to be on the safe side, especially because files get corrupted frequently enough.

in realtà c'è già l'opzione se hai la versione PRO... devi però attivarla...

ti crea un backup del progetto nella sotto-directory backup della directory di lavoro del tuo progetto.

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Posted on the from Claudio D.
Esahc ..
Esahc ..
Moderator

Claudio, I beg to differ.  The built in backup is rubbish. It backs up 2 files, but it does not backup all required files which are also prone to corruption. The only safe backup is the iwzip file and it is remiss of Incomedia not to implement an automated process to ensure users can recover. Perhaps more importantly, the iwzip enables recovery to new or different hardware.

Melissa had backups, WX5 failed her.

https://helpcenter.websitex5.com/en/post/194459

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Posted on the from Esahc ..
Claudio D.
Claudio D.
Moderator
Best User of the month IT

si vero Esahc ...

solo il file IWZIP che ottieni da Esporta progetto ti dà la sicurezza del salvataggio del progetto... e va fatto anche su supporti esterni, spesso e volentieri, e con nomi diversi per data.

ma molti utenti non fanno mai l'esportazione del progetto... pur essendo avvisati dal programma.

invece l'opzione di salvataggio automatico, se abilitata, può essere una buona opzione di salvataggio per questi utenti...

l'esportazione del progetto (file iwzip) in caso di progetti grandi potrebbe richiedere molto tempo e penso sia per quello che il programma non lo faccia in automatico... però ti ricorda di farlo ... 

anche il salvataggio delle cartelle di lavoro sul cloud (non con sincronizzazione automatica) è una buona opzione...

quello che volevo far notare è che un automatismo c'è... e se abiliti almeno quello il rischio diminuisce

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Posted on the from Claudio D.
Melissa K.
Melissa K.
User
Author

Hi Esahc, Claudio,

As Esach pointed out, I did have all those settings turned on, and yet the program still failed me. All that I did was update the program, it was working fine a week and a half ago. I have dozens of backups created because of the fact that I did once lose all my progress on a site, and wouldn't want to repeat the process.

Yes, decreasing risk is good, however the point here is that if the backup system isn't reliable, that defeats the purpose of it being there.

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Posted on the from Melissa K.