Picture on the open project screen is missing
Author: Gregory S.
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When I used version 3 and 4 of websitex5 2021, I used to get a picture on the open project screen to assist in my finding it quickly. Then when I moved to windows 11, I had to upgrade to 4.5 as 4 would no longer open version 4. That is when the picture disappeared. See below. Any idea how to fix this somewhat minor issue?
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Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.
Hello Gregory
I apologize but I am not sure I understand the issue precisely.
The issue is simply that the image of the project preview changed?
What if you open it up, make any edits, and save it again? It might be that the preview didn't load correctly due to the upgrade but should be fixed after the first save
Try it out and keep me posted here
Thank you
Stefano
Author
The issue is that when a project saves, it creates a record on the open project screen. That record usually shows a thumbnail of the project landing page or home page, whatever the first page in the project is.
Mine open project thumbnail has gone blank. I have ctrl-previewed. Nothing. I have made changes and saved them as you suggest and that partially worked. But is is still missing the background from the header.
Can I attach two photos to this message. If you saw photos of both pages, I think it would help you understand.
Or I can just send you a separate email with both photos attached.
PS. I updated to Version 4.7.
Hello Gregory
What if you try to change the header background just once? Perhaps the software isn't detecting any change in it after the error you encountered and for this reason, the preview isn't updating
Can you try changing the background and saving the project? Then you can set it back like it was before
Try this out and keep me posted here
Thank you
Stefano