WebSite X5Help Center

 
Dennis B.
Dennis B.
User

No email from contact form  en

Author: Dennis B.
Visited 506, Followers 1, Shared 0  

Website X5 Pro 2021.5.4. Email from contact form on website not going to C-panel website email. Email test from Incomedia Admin Panel via PHP mailer WORKS in PHP 7.3, 7.4 and 8. C-panel upper echelon tech support spent an hour with me and ran three test scripts and they worked. Email from outside the website to the C-panel website email also works. The problem is not in the server. Have followed all guidelines and attempted this several times. Will reloading software help? Please help.

Posted on the
2 ANSWERS - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Dennis, is this a new website or an earlier project upgraded?

Can you provide a screen shot of your contact form object send details, and step 5 website export to internet settings and email in parameters link?

Read more
Posted on the from Esahc ..
Dennis B.
Dennis B.
User
Author

I found a workaround and was able to solve problem. Thank You for wanting to assist.

Read more
Posted on the from Dennis B.